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All prices are in GBP Pounds Sterling
Payment can also be made over the phone (01380 530530).
YouChoos is registered for VAT in the UK, Number GB 192 3275 02
Returns, Refunds and Exchanges
Your rights to return goods are protected under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulation 2013, as well as the EU ConsumerRights Directive and our terms and conditions will not affect your statutory rights.
Any refunds will be issued to the card that was originally used to purchase the goods, usually on the day that the item arrives back with us. Once refunded the card issuer may take between 7 - 10 days to process the money back into your account. Non-UK customers may be charged a conversion fee for any refunds processed into their account, YouChoos can not accept any liability for these charges.
Customers returning an item for exchange should be aware it is their responsibility to pay for both return and outgoing postage of an item. We can be very flexible in how and what you would like to exchange for, but this should be agreed before sending an item back to us.